At TLPS we are committed to protecting and respecting your privacy. All personal information is protected by the Data Protection Act 1998.

By using our website you are agreeing with our terms and conditions as well as accepting our privacy and cookies policies.

Please read these policies as well as our Terms and Conditions section carefully to understand our actions regarding your personal data and our use of cookies.

Information we might collect from you

Registration: Information you provide by filling our forms, such as names, email address, etc.

Customisation: Information regarding the personalisation process: names, nicknames, dates of birth, measurements, dedications, etc.

Delivery and payment: Delivery address, payment information: Please note that we do not collect or process your credit or debit card details. These are, however, collected and processed by our payment processing service, PayPal.

Communications: Record of emails with us.

Cookies: Your internet browser stores small files called “cookies”. These cookies hold information which allows websites to recognise your account in order to improve your experience. Our website uses cookies to enhance your experience while browsing our website. You have the ability to disable cookies in your browser, but if you do, certain functionality on our website may be impaired. For more information on how to disable cookies, please refer to your browser’s cookie section.

Disclosing Information

We use this information for a specified purpose and nothing else. We keep your information secured in our database and take all precautions to prevent unauthorised access to it. We do not disclose any personal information obtained about you from this website to third parties for commercial purposes.

However, we may use the information to keep in contact with you and inform you of developments associated with our activities. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

What are your privacy rights?

You have the right to:

• Access your personal data.
• Correct your personal data.
• Have your personal data erased.
• Object to the use of your personal data.
• Restrict the use of your personal data.
• Request the transfer of your personal data to you or a third party.
• Withdraw your consent to the use of your personal data at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us.

How long do we keep your personal data?

We will keep your personal information for as long as is necessary to meet the purposes for which it was collected, after which time it will be deleted from our systems, unless we are legally required to hold some information to fulfil our legal obligations.

Links to other websites

This website may contain links to other websites. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we cannot be responsible for the privacy and protection of any information which you provide whilst visiting such sites. Please read carefully these policies before you submit any personal data to these websites.

Contacting us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us. You can also correct any factual errors in that information or request we remove your details form any list under our control.

Changes of the Privacy Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.